Cookie Policy

Cookies and Local Storage

Cookies are small files that websites place on your computer as you browse the internet, A cookie’s job is to hold bits of useful information about your interaction with the website that sets them.

Local storage is an industry standard technology that allows a website or application to store information locally on your computer or mobile device. Local storage can be used to help with delivering user preferences on a previously visited website.

Basically, the information in the cookie will help our website recognise if you’ve been here before, and if there’s any preferences that you’ve established.

Optional Cookies

The following cookies are optional for online bookings, and will only be used with your permission:

– Analytical cookies (helps us to understand how visitors use our website).

Required Cookies

Ranges Osteopathy and Performance uses Cliniko as an online booking tool. The following is a list of Cliniko cookies that are required for online bookings to work correctly:

• _cliniko_app_session

A unique session indentifier for users

• accounts_accessed_on_this_device

Stores accounts that have been accessed on this device for easy login

• browser_id

A unique identifier for the web browser

• expanded

The state of the navigation bar.

• subnav.expanded

The state of the sub navigation bar.

• session_id

A unique identifier for the users browsers session.

• sidebar.*

The state of the calendar sidebar.

• remember_user_token

Used for “Remember Me” functionality.

• last_active_at

Used for automatic sign out of inactive users.

• Intercom (third party)

Used for chat and service improvements.

• Pusher (third party)

Allows for realtime communication between Cliniko and the web browser.

• New Relic (third party)

Analytics and performance monitoring